MagicBody Pilates Policy

STUDIO POLICIES

• A maximum of 4 clients can attend a group class.

• Group classes run for a total of 50 minutes.

• As a courtesy to others, mobile phones are not to be used during class. Please keep your phone switched off or

on silent in your bag.

• Please let your instructor know prior to the class commencing if you have any injuries, concerns, or are

pregnant.

• Out of consideration for the instructor, other clients and your safety, if you arrive more than 5 minutes late to

your class, the instructor reserves the right to refuse you participating.

• You must be at least 18 years of age to attend group classes.

• Children are not permitted at the studio during classes.

CANCELLATION POLICY

• Cancellations or rescheduling group classes must be done through APP at least 12 hours prior to the class start

time to avoid losing your session .

• There is a strict 12 hour cancellation policy for private sessions. If you fail to cancel within this time, you will

lose your session and the full amount will be deducted from vour account or pack.

• Magicbody pilates may cancel a class at any time and for any reason. You will be credited for any classes in this

circumstance.

• Group classes require a minimum of 2 clints to run. If this is the case up to 2 hours before the class starts,

unfortunately the class will be cancelled. Magicbody Pilates will contact you via phone or email. You will not be

charged and your session will be refunded.

PURCHASES

• All purchases are non-refundable and non-transferable between individuals. No refunds will be provided.

• No extensions are permitted to the specified expiry period.

• Our introductory offers are valid for one time only to new clients.

• All memberships will be deducted as per the auto payment schedule outlined on your contract agreement.

• Payment must be made prior to booking. You must either have pre-purchased sessions on your account or pay

at the time of booking via app or our website.

What wear

Loose or stretchy clothes that are comfortable, cool and allow you to move freely are best.

We have a socks-on policy for hygiene and safety. We have socks for purchase atAmazon or center

reception desks which are pilates grip non-slip socks.

PERSONAL AGREEMENT

I agree that Magicbody Pilates will not be held responsible for any lost or stolen personal belongings.

I understand classes may be physically strenuous and that full care must be taken when receiving

instructions and performing exercises.

I accept that there is potential risk of personal injury, property loss or death, and I agree that neither

I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever

against Magicbody Pilates or its members for any personal injury, property damage/loss, or wrongful

death, whether caused my negligence or otherwise.